Versand
Last Updated
September 17, 2026
1. Geographic Delivery Coverage
We offer shipping to customers in the United States and other destinations shown during checkout. Review the delivery options for your address before payment.
2. Order Processing, Handling & Cut-Off Times
Orders are generally processed within 1–3 business days. Processing begins after order acceptance and required payment or security checks. Weekends, public holidays, and item availability can affect processing time.
3. Shipping Carriers, Methods & Transit Estimates
Shipping methods and the carrier vary by destination and order. Tracking information will be provided after shipment.
Transit time is generally estimated at 6–9 calendar days after shipment.
Estimated total delivery time: 7–12 business days
Estimated transit times are not guaranteed.
4. Shipping Rates, Taxes & Customs Tariffs
Standard shipping within the United States is free.
Review taxes and delivery information in the order total before submitting payment.
For international orders, the destination country can charge customs duties, import taxes, or similar charges. Review the information shown during checkout and contact support before ordering for clarification.
5. Tracking Updates & Proof of Delivery
Tracking information will be provided after shipment.
Risk of loss and title transfer are governed by the transaction terms and the law.
A carrier scan or delivery record can serve as evidence of shipment or delivery.
6. Address Accuracy & Delivery Failure Charges
Check the delivery address and contact information before submitting an order. Contact support promptly after noticing an address error or being unable to collect a parcel.
Redelivery or return charges will be disclosed and handled according to our policies and the law. This page does not create an undisclosed fee.
7. Damaged, Lost or Missing Shipments
Contact support promptly for a damaged shipment, a missing shipment, or an unexplained delivery status. Provide the order number and available evidence.
Retain packaging and photographs to help investigate the issue. Reporting helps carrier inquiries and does not shorten legal rights.
8. Split Shipments & Multiple Packages
Orders containing multiple items can be dispatched in separate packages for order fulfillment.
Orders shipped in multiple packages receive separate tracking information.
Additional delivery fees will not be charged beyond the shipping price confirmed at checkout.
9. Refused Deliveries & Return-to-Sender Handling
For a delivery refused by the customer or a parcel returned to the sender because it cannot be delivered or collected, contact support for instructions.
Returned packages will be reviewed upon receipt before a refund is processed.
Refunds will be handled in accordance with our Return & Refund Policy and the law. No restocking fee is charged.
10. Circumstances Beyond Reasonable Control
Transit delays caused by extreme weather conditions, natural disasters, customs clearance delays, labor disruptions, or civil emergencies can affect carrier delivery schedules.
In these events, we will provide material tracking updates.
11. Shipping Support & Carrier Inquiries
For assistance with in-transit shipments or delivery questions, please contact us using the information below:
Website
www.tableclothsfactory.shop
Shipping Support Email
hello@tableclothsfactory.shop
Phone
+49 171 2172686
Business Address
Jungholzweg 16B, Meckenheim, 53340, Deutschland
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CET
Saturday – Sunday: Closed
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